Knowledge Hub

We had a problem with our boiler and complex heating system that other plumbers refused to touch. Paresh took it on, and fixed it very quickly. The visit was swift and easy, and he was very sensitive to our shielding requirements.

Having previously used Rare to do a full system installation, including new heaters, storage tank, new boiler install, bathroom fit & kitchen appliance install and new piping throughout the home, I called upon them again to service our boiler this winter. Pareshs engineers were punctual, they called 15 mins before arriving and methodically explained the work they work going to carry out, serviced the boiler, drained the radiotors and also treated them. They ensured everything was fine and more importantly assured us the system was in perfect order for the winter and made a few adjustments. More importantly then that the engineers completely cleaned up and washed down the working areas leaving our home spotless. Highly recommend this company for all your plumbing needs.

Paresh is unusual for a London tradesman -- he comes when he says he will come, he charges what he says he will charge, and the workmanship is always first class. I cannot recommend him highly enough.

Helped me with underfloor heating issue - I am so lucky to have found them! Great customer service, so knowledgeable - can't recommend them highly enough.

I called Rare on Christmas Day with an urgent boiler problem. The team was very responsive, professional and polite - the issue was fixed quickly and fortunately they saved us from spending Christmas in a cold home with no warm water! Thanks again!