Vaillant Boiler & Underfloor Heating Problems Solved | Marylebone Case Study

PPM Maintainance

January 11, 2026

Vailliant Boiler And Plumbing Services

🔧 Long-Term Heating Problems Solved: Vaillant Boiler & Underfloor Heating Issues in a Marylebone Home

Some heating problems aren’t caused by one failed part — they’re the result of years of poor system design, incorrect boiler sizing, and neglected maintenance.

This was exactly the case in a high-end residential property in Marylebone, where the owners had lived with inconsistent heating for years. Cold floors in winter. Rooms overheating unpredictably. Constant adjustments with no real improvement.

Several companies had attended the property over time. None solved the root cause.

That’s when RARE Plumbing London was asked to take a fresh, expert look.

🏠 The Ongoing Problem: Uneven Heat and Cold Floors

The property was fitted with underfloor heating throughout, paired with a Vaillant boiler. On paper, it looked like a premium setup. In reality, it never performed as it should.

The issues included:

  • Underfloor heating zones warming inconsistently
  • Floors remaining cold even when thermostats called for heat
  • Rooms overheating while others lagged behind
  • Rising energy bills with no improvement in comfort

Most previous visits focused on controls and thermostats. The deeper system issues were never addressed.

🧠 Our Diagnosis: Design, Sizing, and Sludge

We began with a full system survey, not just a fault check.

Our engineers identified three critical problems:

1️⃣ An Oversized Boiler

The Vaillant boiler installed was significantly oversized for the property’s actual heat demand.

This caused:

  • Short cycling
  • Poor temperature control
  • Inefficient heat transfer to the underfloor system

2️⃣ Incorrect Pipework Design

The original pipe layout restricted proper circulation to the underfloor heating manifold. Flow and return paths were poorly balanced, meaning heat could not distribute evenly across the floors.

3️⃣ Sludge-Contaminated System

Years without a proper system cleanse had allowed sludge and debris to build up inside:

  • Underfloor heating pipe loops
  • Manifold flow meters
  • Valves and circulation paths

This was the real reason the floors never heated consistently.

🔧 The Solution: Re-Engineering the System Properly

Rather than applying temporary fixes, we corrected the system from the inside out.

Our work included:

  • Re-designing and re-routing pipework to improve flow distribution
  • Rebalancing the underfloor heating zones correctly
  • Carrying out a full professional power flush to remove sludge and debris
  • Cleaning and freeing all manifold flow indicators
  • Refilling the system with high-grade inhibitor to protect it long term

You can learn more about this process on our

👉 Power Flush London

🌡️ The Result: Consistent Heat, Quiet Operation, Real Comfort

Once complete, the difference was immediate.

  • Floors warmed evenly across every zone
  • Heat responded accurately to thermostats
  • The boiler ran quietly and efficiently
  • Energy usage stabilised
  • The client finally experienced the comfort the system was meant to deliver

After years of frustration, the heating system now works as it should have from day one.

🧰 Why These Problems Are So Common in London Homes

In areas like Marylebone, many properties have:

  • Retrofitted underfloor heating
  • Boilers selected without proper heat-loss calculations
  • Systems altered over time without holistic planning

Without correct sizing, design, and water quality management, even premium brands will underperform.

This is why we always recommend:

  • Proper system design
  • Regular servicing
  • Periodic system cleansing

You can explore our full

👉 Underfloor Heating Services

and

👉 Central Heating Services London

for long-term reliability.

📍 Trusted Heating Specialists in Marylebone & Central London

RARE Plumbing London regularly resolves complex heating problems in Marylebone, Mayfair, Belgravia, Hampstead, and Knightsbridge — especially where other companies have struggled.

If your boiler and underfloor heating system has never quite worked properly, it’s often a design or water-quality issue — not just a faulty part.

📞 Speak to a Specialist

If you’re experiencing long-term heating problems, inconsistent floor temperatures, or rising energy bills, speak to engineers who look at the whole system, not just the symptoms.

📱 020 7458 4949

✉️ hello@rareplumbing.london

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Happy Customers

Have a look at our outstanding reviews to see how we treat our customers and their homes.

“From the moment I called RARE Plumbing, I felt like I was in safe hands. They arrived on time, explained everything clearly, and fixed our boiler the same day with zero mess. It’s rare to find tradespeople this professional — I wouldn’t hesitate to recommend them.”
Amelia D., St John’s Wood
We had a problem with our boiler and complex heating system that other plumbers refused to touch. Paresh took it on, and fixed it very quickly. The visit was swift and easy, and he was very sensitive to our shielding requirements.
Michael Quicke
Having previously used Rare to do a full system installation, including new heaters, storage tank, new boiler install, bathroom fit & kitchen appliance install and new piping throughout the home, I called upon them again to service our boiler this winter.
Amit Halai
Paresh is unusual for a London tradesman -- he comes when he says he will come, he charges what he says he will charge, and the workmanship is always first class. I cannot recommend him highly enough.
James Robertson
Helped me with underfloor heating issue - I am so lucky to have found them! Great customer service, so knowledgeable - can't recommend them highly enough.
Becky B
I called Rare on Christmas Day with an urgent boiler problem. The team was very responsive, professional and polite - the issue was fixed quickly and fortunately they saved us from spending Christmas in a cold home with no warm water! Thanks again!
Yorick Duizendstraal
Paresh of RARE Heating & Plumbing Services leaning on the company van.

A White Glove Service for Your Home.

RARE Heating & Plumbing Services van. Find us at RAREPLUMBING.LONDON on the door.