Core values and Mission Statement
Core Values
Professionalism
Accountability & Responsibility with communication
Standards
We execute to a higher standard every time
Integrity & Honesty
We are honest, trustworthy, respectful & committed to every job or task
Service
We specialize in luxury homes, it’s why we can provide a service like no other
Mission statement
Rare is the trusted Plumbing and heating company for Luxury homes, fast-growing businesses. We deliver solutions that create seamless Solutions, aligning our strategy with your homes needs.
Our business was born out of passion and has been developed with pride. We strive to ensure that we embody our core values in all that we do. This is what makes us tick: We’re trustworthy and transparent - because we keep our integrity, we keep our clients. We’re inquisitive and innovative – if it doesn’t work, we fix it and create a solution. We’re passionate and positive – everything is possible.
Employee Values
We shall always be honesty (it's the best policy)
We WOW each other through actions
We build positive team spirit 100% of the time
We are 100% accountable with 0% excuses
We always work as a team together to grow
We should always be in uniform
We should always try to be clean and tidy
We must communicate so we are on top
We must report each task with details on completed tasks
We must always show up
OUR PROCESS
What's our RARE process?

Call our main phone number on the contact page or get in touch with us via email.

We will offer you advice on the phone and if required arrange for someone to visit your property, typically in the next few hours.

We will visit your home and take every effort to cover furniture and valuables to ensure nothing is damaged.

After agreement of the works we will send you an invoice and arrange for payment only after you are completely happy.
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Happy Customers
Have a look at our outstanding reviews to see how we treat our customers and their homes.

A White Glove Service for Your Home.
