Core Values and Mission Statement

Rare Heating and Plumbing is the fastest growing and most trusted company for luxury homes delivering seamless solutions, aligning our strategy with our client’s heating and plumbing needs.


Our business was born out of passion and has been developed with pride and continues to build itself upon these principles:

  • Honesty: We value honesty as the key to a business’ trustworthiness and integrity.
  • Reputation: We value our reputation as licensed professionals, a local business, a fair and inclusive organization, and part of our community.
  • Reputation: We value our reputation as licensed professionals, a local business, a fair and inclusive organization, and part of our community.
  • Sustainability: We value long term, sustainable solutions to our customer’s needs and likewise business practices that ensure our company is here to service them.
  • Innovative and Inquisitive- The Rare Team always makes sure we find ways to give the best solutions for any plumbing and heating problems.

OUR PROCESS

What's our RARE process?

STEP 1

Call our main phone number on the contact page or get in touch with us via email.

STEP 2

We will offer you advice on the phone and if required arrange for someone to visit your property, typically in the next few hours.

STEP 3

We will visit your home and take every effort to cover furniture and valuables to ensure nothing is damaged.

STEP 4

After agreement of the works we will send you an invoice and arrange for payment only after you are completely happy.

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RARE Heating and Plumbing Services brochure - Exclusive Membership Service.

Happy Customers

Have a look at our outstanding reviews to see how we treat our customers and their homes.

We had a problem with our boiler and complex heating system that other plumbers refused to touch. Paresh took it on, and fixed it very quickly. The visit was swift and easy, and he was very sensitive to our shielding requirements.
Michael Quicke
Having previously used Rare to do a full system installation, including new heaters, storage tank, new boiler install, bathroom fit & kitchen appliance install and new piping throughout the home, I called upon them again to service our boiler this winter. Pareshs engineers were punctual, they called 15 mins before arriving and methodically explained the work they work going to carry out, serviced the boiler, drained the radiotors and also treated them. They ensured everything was fine and more importantly assured us the system was in perfect order for the winter and made a few adjustments. More importantly then that the engineers completely cleaned up and washed down the working areas leaving our home spotless. Highly recommend this company for all your plumbing needs.
Amit Halai
Paresh is unusual for a London tradesman -- he comes when he says he will come, he charges what he says he will charge, and the workmanship is always first class. I cannot recommend him highly enough.
James Robertson
Helped me with underfloor heating issue - I am so lucky to have found them! Great customer service, so knowledgeable - can't recommend them highly enough.
Becky B
I called Rare on Christmas Day with an urgent boiler problem. The team was very responsive, professional and polite - the issue was fixed quickly and fortunately they saved us from spending Christmas in a cold home with no warm water! Thanks again!
Yorick Duizendstraal
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